Privacy Policy

Last updated: 25th May 2018

  1. About us and this Privacy Policy

    This Website is controlled and operated by medDigital Limited ("medDigital", "we", "us", "our"). We are a company registered in England and Wales with the company registration number 06453053. Our registered office address is 22 Upper Ground, London, SE1 9PD and our VAT number is GB 926621717.

    This Privacy Policy explains what personally identifiable information is collected and recorded about you during your visit to the Website, or your use of the services made available through the Website (the "Services"), and what we do with that information. Please read this Privacy Policy carefully because by using the Website you are deemed to have consented to this Privacy Policy.

    Please also see our Website Terms and Conditions which govern your access to and use of the Website and the provision of the Services.

  2. Cookies

    "Cookies" are small amounts of information that are placed on your device, for example, computer or mobile phone. We do not use cookies to collect or distribute personally identifiable information.

    There are two types of cookie you may encounter when using our Website:

    First party cookies: These are our own cookies which we have set.
    Third party cookies: These are cookies set by other companies whose services we have engaged.

    First party cookies

    Name Purpose Typical content Expires
    meddigital-pro Session identifier to keep track of your session and to prevent you having to login multiple times in a single session. This cookie contains no personal identifying information. A sequence of random alphanumeric characters unique to your current session Expires when browser is closed except for those that choose 'Remember me' when logging in, which will cause the cookie to persist for 14 days from the date you last used the website.

    Third party cookies

    Provider Name Purpose More info

    If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

    By becoming an Account Holder, or continuing to use our Website, you agree to our use of cookies. Please note that if your browser is configured to reject all cookies, or if you block or refuse to accept cookies, or delete cookies between visits to the Website, you may be unable to access and/or use certain features and/or functions of our Website. To find out more about cookies visit http://www.allaboutcookies.org.

  3. The information we collect

    We only collect personally identifiable information from persons who register to be medDigital account holders ("Account Holders"). We may also collect, store or accumulate certain non-personally identifiable information from Account Holders and other visitors to the Website, such as information regarding which of our pages are most popular and how visitors navigate around the Website.

    The types of personally identifiable information that we collect from you if you choose to become an Account Holder includes: your name, your company name, timezone and email address.

    You may be given the opportunity to submit information about other people (such as their email address) via the Website for the purposes of, for example, inviting them to participate in a service. You should ensure that you have their permission to use their information for this purpose.

    Please note that you must respect patients' confidentiality and comply at all times with all applicable laws as well as the regulations and guidance governing your healthcare profession in the country where you are located. For users based in the USA, to the extent that any information you may seek to submit constitutes individually identifiable health information, as that term is defined in the regulations implementing the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), 45 C.F.R. § 160.103, you may not submit the information unless you have obtained a written authorization for disclosure of the information, in accordance with the procedures set forth in the Terms and Conditions.

  4. Children

    In order to become an Account Holder, you must be over 18 years old and be registered with us in accordance with the Terms and Conditions. Accordingly, we do not knowingly collect any personally identifiable information from anyone under 18 years old. If we learn that an Account Holder is under 18 years old, we will terminate that account and delete any personally identifiable information that we have collected about that individual.

  5. Why we collect and process your information

    We collect and process information so we are able to:

    1. recognise you as an Account Holder (where applicable) and to provide you with the Services you request;

    2. manage our relationship with you and to inform you of changes made to the Website or the Services;

    3. develop an online user profile of you;

    4. respond to any comments or questions you may have (including keeping a copy of email correspondence); and

    5. collect, store or accumulate certain non-personally identifiable information concerning use of the Website and Services, such as information regarding which of our webpages are most popular and how users navigate around the Website.

  6. Marketing

    In certain circumstances, we also may use your information for the purposes of marketing our own products and services to you. You may request that we stop sending marketing information to you at any time by contacting us at support@medDigital.com.

  7. Who we disclose your information to

    When you invite someone to collaborate, they will receive an email from us inviting them to create an Account. This email will contain your name, your company, and your email address.

    When you collaborate, your name, email address and any updates that you submit will be visible to other members. Please see our Terms and Conditions for additional information on the rights associated with information you may submit through the Website/Services and the use of other Users' personal information.

    We may use third parties to perform functions such as Website hosting or payment processing on our behalf. Such third parties may be provided with access to your information if needed to perform their specific functions, but may not use such information for any other purpose.

    We may also disclose your information to third parties where necessary to comply with applicable laws and regulations, where there is a complaint relating your use of the Website or Services and/or for the purposes of obtaining professional advice (for example, legal advice).

    We may sell, share or otherwise transfer information about visitors to this Website in an anonymous or aggregate form with third parties including advertisers, business partners, and sponsors, for the purposes of, without limitation, understanding customer trends and patterns and managing and improving our business relationships.

    It is possible that medDigital could merge with or be acquired by another business or that the operation of the Website and/or the provision of the Services will be transferred or sub-contracted to another legal entity. To the extent legally permissible, we may share with, or otherwise transfer your information to, that other business or the resulting legal entity.

  8. Links, advertisers and sponsors

    The Website may contain links to or from other websites. Please be aware that we are not responsible for, and have no control over, the privacy practices of other websites. Please refer to their own privacy policies for more information.

    In addition, we may sometimes provide content on the Website that is sponsored by, or co-branded with, third parties (for example, surveys). Depending on the circumstances, your participation in any such sponsored and/or co-branded activities may involve you volunteering your personal information to the relevant third party. We are not responsible for the collection and/or use of your personal information by any such third parties.

  9. Security

    We have taken appropriate technical and organisational measures to protect the personal information that we collect via the Website and Services against unauthorised or unlawful processing as well as against accidental loss, destruction or damage.

    We will continue to maintain and improve these measures over time in line with legal and technological developments. Please note, however, that no data transmission over the internet can be guaranteed as totally secure.

  10. Storage

    The information that you submit to us via the Website is stored on servers in a secure location in the United Kingdom. Your information will not be stored for longer than is necessary for the purposes set out in this Privacy Policy.

  11. Your rights

    If you would like to access the personally identifiable information we have collected about you via the Website, or if you would like to cancel, erase, correct or update your information, you may email us at support@medDigital.com. To protect your privacy and security we will take reasonable steps to verify your identity before granting access or making any such updates, corrections or deletions.

    Please note that Account Holders are able to amend their profiles on the Website at any time.

    If you have a complaint about the way we have handled your personal information you can contact the UK Information Commissioner's Office. Full details of when and how to complain are available at http://www.ico.gov.uk/complaints/data_protection.aspx.

  12. Changes to our Privacy Policy

    If we decide to change this Privacy Policy, we will post the revised policy here. Where the changes are significant, we may also choose to email all our Account Holders with the new details. If we plan to use your personal information for a new purpose that is significantly different, we'll communicate this to you in advance.

  13. How to contact us

    If you have any questions or comments about this Privacy Policy please feel free to contact us by email at support@medDigital.com or by post to The Privacy Officer, medDigital Limited, 22 Upper Ground, London, SE1 9PD, United Kingdom.

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